Last Updated On: 11-Aug-2025
Effective Date: 11-Aug-2025
This Privacy Policy explains how Henrys Heating LTD (referred to as “we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website (https://henrysheating.co.uk/).
By using our website, you agree to the practices described in this policy. We may update this policy at any time without prior notice. Any changes will be posted here and will become effective 180 days after being posted. We recommend you check this page periodically for updates.
Information We Collect
We collect and process the following personal information you provide to us:
- Name
- Phone Number
- Address
How We Use Your Information
We use the information we collect for the following purposes:
Support: To contact you by phone or email after you submit a contact form on our website.
Administration: To add you to our accounting software or booking diary to fulfill your request for an appointment.
We will ask for your consent if we need to use your information for any other purpose.
How Long We Keep Your Information
We will keep your personal information for as long as we need it to fulfill the purposes for which it was collected, such as managing your appointment and for our accounting records. We may need to keep some information for longer periods if required by law or for other legitimate reasons, like preventing fraud.
Your Rights
Depending on the laws that apply, you may have the right to:
- Access and request a copy of your personal data.
- Correct or delete your personal data.
- Ask us to stop processing your data.
- Withdraw any consent you’ve given us to use your data.
- Lodge a complaint with a legal authority.
To exercise any of these rights, please email henry@henrysheating.co.uk. Please note that if you do not allow us to collect or process the necessary information, you may not be able to use our services.
Cookies
We use cookies and other tracking technologies. To learn more about how we use them and your choices, please refer to our Cookie Policy.
Security
We use reasonable security measures to protect your information. However, since no system is completely secure, we cannot guarantee the absolute security of the information you send to us.
Data Protection
If you have any questions or concerns about how we handle your information, please contact Henry directly at henry@henrysheating.co.uk.